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General Contact   If you have a question or general/non-urgent enquiry you can contact us by filling in the section below.   Please provide as much detail as you can to help us with your enquiry faster, if you are sending photos email info@silvercross.com.au

Warranty Claims:  If your product is under warranty please take it to the place of purchase and they will assist you with your claim. Products no longer under warranty will be handled by our Service Dept directly. Please fill in the below section including all your details and any photo's which will help speed up the process, the more information you can provide us the quicker we can reply with the details you need. Or email us directly info@silvercross.com.au

Phone:        You can contact our Customer Service by phone PH: 03 9580 5260 Monday to Friday 9.30 am-5.00pm AEST (excludes VIC Public and National Holidays)          ***If you call outside our office hours please leave a detailed voicemail message with your name and contact phone number, and we will endeavor to call you the next business day.

Heritage pram restorations:   We do not restore heritage prams here in Australia or have parts available. Please trying the following website page in the UK where you maybe able to get assistance.         https://www.babybirds.co.uk/silver-cross-pram-restoration

(03) 9580 5260
10 Capital Court Braeside 3195 Victoria Australia.. Office Hours only: OPEN BY APPOINTMENT ONLY Monday - Friday 9am to 5pm Closed Public Holidays,