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If your enquiry is an order related please provide your order number to help us assist you quickly.

You can also email through below with questions regarding warranties, repairs spare parts as well, Please fill out the below section with your enquiry,

WARRANTY CLAIMS:    If your product is under warranty please take it to the place of purchase and they will assist you with your claim. Products no longer under warranty will be handled by our Service Dept directly. Please fill in the below section including all your details and any photo's which will help speed up the process, the more information you can provide us the quicker we can reply with the details you need.

PRAM RESTORATIONS: We do not restore heritage prams here in Australia or have parts available. Below is a link to a page in the UK where you maybe able to get assistance.

https://www.babybirds.co.uk/silver-cross-pram-restoration

PHONE:
You can contact our Customer Service team by phone PH: 03 9580 5260
Monday to Friday 9.30 am-4.30pm AEST (excludes VIC Public and National Holidays)
***If you call outside our office hours please leave a detailed voicemail message with your name and contact phone number, and a customer service member will endeavor to call you the next business day.

(03) 9580 5260
10 Capital Court Braeside 3195 Victoria Australia.. Office Hours only: OPEN BY APPOINTMENT ONLY Monday - Friday 9am to 5pm Closed Public Holidays,