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Shipping Information

Shipping is from our Braeside warehouse in Victoria. Your order will leave our warehouse 3-4 days after the order has been received and processed.

When you buy an item/s that is on Pre- Order, the item is not available for immediate shipping and will be shipped when the stock arrives, according to the estimated dispatch date outlined on the product page.

When your order is ready to leave our warehouse, you will receive your dispatch notification email. Please look out for an email from warehouse@premiumbrands

This email will contain the freight company name  and tracking number to track your delivery. Please note that it can take 2-3  hours for your tracking number to be searchable on the delivery company's website. 

If you are not at the nominated address when delivery occurs, a card will be left with details to arrange a re delivery or collection of your order. ***Please note  unfortunately, we cannot call you on the day in advance of the delivery being made.

Below is a guide only for estimated delivery eta once your order leaves out Braeside warehouse ***please note some regional areas an take longer to arrive.

  METRO COUNTRY

NSW VIC

Up to 2 business days Up to 5 business days

QLD 
WA 
ACT 
SA 
NT
Up to 3-6 days,depending on destination Delivery times vary depending on how regional you are, please allow between 7-14 days for delivery